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    • DID Restrictions
    This page contains for each country in which FonoSIP is providing services potential legal and regulatory restrictions.

    The FonoSIP service and numbers cannot be used to trigger callback services and collect calls.
    The FonoSIP service and numbers do not provide access to emergency (E911) services. The customer is required to inform the end users of such restriction.


    Disclaimer:

    FonoSIP does not guarantee that the information contained in this page is complete, accurate and up to date.

    The information is only intended to give customers some guidance with regard to the applicable regulatory framework.

    The information has no legal standing and is not intended as a substitute for legal or regulatory advice.

    Any customer is solely responsible for the operation of its own business, for complying with any applicable legal and regulatory provisions and for applying and obtaining the required license(s).

    FonoSIP recommends its customers to seek advice on any legal and regulatory obligations and restrictions before using the service and the numbers.

    ARGENTINA


    Legal Restriction(s):
    • Only 822 number can be used with calling cards applications. Local numbers and tollfree 800 numbers cannot be used for calling card applications

    Service Restriction(s):
    • Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor from payphones.
    • Tollfree capacity is limited to 30 channels per tollfree number

    Local NRA :

    AUSTRALIA


    Legal Restriction(s):
    • No known restrictions

    Service Restriction(s):
    • Tollfree numbers are not reachable from other countries than Australia
    • Tollfree numbers are reachable from fix, mobiles and payphones
    • Calling from a mobile to a tollfree is not free of charge

    Local NRA :

    AUSTRIA


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • Tollfree numbers are reachable from fix phones. They are not reachable from mobile phones nor payphones.
    • Tollfree numbers are not reachable from other countries than Austria.

    Local NRA :
    • Austrian Regulatory Authority for Broadcasting and Telecommunications
      Telephone: +43 1 580 58 0
      Website: http://www.rtr.at

    BAHRAIN


    Legal Restriction(s):
      No Restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :

    BELGIUM


    Legal Restriction(s):
    • Local address required in the zone corresponding to the geographical number
    • One stage sub-allocation of numbers allowed provided customer is a licensed operator or service provider

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Belgian Institute for Post and Telecommunications (BIPT)
      Telephone: +32 2 226 88 88
      Website: http://www.bipt.be

    BRAZIL


    Legal Restriction(s):
    • STFC lisence needed for calling card applications

    Service Restriction(s):
    • Limited to 10 channels per DID when used with the Trunk Program.
    • Due to some interconnection issues, Porto Alegre DIDs (area code 51) may not be reachable from some PSTN/Mobile carriers inside and outside Brazil
    • Due to some interconnection issues, Salvador DIDs (area code 71) may not be reachable from some Mobile carriers inside Brazil

    Local NRA :

    BULGARIA


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :

    CANADA


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :

    CHILE


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • Cannot be used with the Trunk Program.

    Local NRA :
    • Subsecretaria de Telecommunicacaiones (SUBTEL)
      Telephone: +56 2 421 30 00
      Website: http://www.subtel.cl

    CYPRUS


    Legal Restriction(s):
    • Cannot be used for calling card applications

    Service Restriction(s):
    • Cannot be used with the Trunk Program.
    • Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor payphones.
    • Tollfree numbers are not reachable from other countries than Cyprus.

    Local NRA :

    CZECH REPUBLIC


    Legal Restriction(s):
    • Local Czech address required for geographical numbers
    • Calling Card not allowed (except with tollfree 822 numbers)

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Czech Telecommunication Office
      Telephone: +420 224 004 111
      Website: http://www.ctu.cz

    DENMARK


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :

    EL SALVADOR


    Legal Restriction(s):
    • Local numbers cannot be used for calling card applications.

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Superintendencia General de Electricidad y Telecommunicaciones
      Telephone: +503 257 44 38
      Website: http://www.siget.gob.sv

    ESTONIA


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Estonian Ministry of Transport and Communication
      Telephone: +372 6120 500
      Website: http://www.tsm.ee
      and
      Estonian National Communications Board
      Telephone: +372 693 1154
      Website: http://www.sa.ee/atp/

    FINLAND


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Finnish communication regulatory authority
      Telephone: +358 9 6966 500
      Website: http://www.ficora.fi/
      Ministry of transport and Communications
      Telephone: +358 9 160 02
      Website: http://www.mintc.fi

    FRANCE


    Legal Restriction(s):
    • Local address required for geographical numbers
    • Geographical numbers cannot be resold by non licensed companies

    Service Restriction(s):
    • National numbers are reachable from abroad

    Local NRA :
    • Autorit? de R?gulation Des T?l?communications (ART)
      Telephone: +33 1 40 47 70 00
      Website: http://www.art-telecom.fr
      and
      Minist?re de l'?conomie, des finances et de l'industrie
      Website: http://www.telecom.gouv.fr

    GERMANY


    Legal Restriction(s):
    • Local German address (in the city ordered) required for geographical numbers

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Federal Network for Electricity, Gas, telecommunications, Post and Railway
      Telephone: +49 2 28 14 0
      Website: http://www.bundesnetzagentur.de

    HUNGARY


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • Cannot be used with the Trunk Program.

    Local NRA :
    • National Communications Authority, Hungary
      Telephone: +36 1 457 7100
      Website: http://www.hif.hu

    IRELAND


    Legal Restriction(s):
    • Local Irish address required for geographical numbers

    Service Restriction(s):
    • Numbers which will be used with the Trunk Program have to be communicated to FonoSIP.

    Local NRA :
    • Commission for Communications Regulation (ComReg)
      Telephone: +353 1 804 9600
      Website: http://www.comreg.ie

    ISRAEL


    Legal Restriction(s):
    • No known restrictions

    Service Restriction(s):
    • Numbers can not be reached from Paltel and Jawwal (Palestinian Telco's)

    Local NRA :
    • Ministry of Communications (MIC)
      Website: http://www.moc.gov.il

    ITALY


    Legal Restriction(s):
    • Local address required for geographical numbers

    Service Restriction(s):
    • National numbers are available upon special request
    • 199 numbers are reachable from Italy only

    Local NRA :
    • L'Autorit? per le Garanzie nelle Communicazioni (AGCOM)
      Telephone: +39 06 696 441
      Website: http://www.agcom.it

    JAPAN


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • Cannot be used with the Trunk Program.

    Local NRA :
    • The Ministry of Internal Affairs and Communications
      Website: http://www.soumu.go.jp

    LATVIA


    Legal Restriction(s):
    • Cannot be used for calling-card applications

    Service Restriction(s):
    • Numbers which will be used with the Trunk Program have to be communicated to FonoSIP.

    Local NRA :
    • Sabiedrisko Pakalpojumu Regulesanas Komisija
      Telephone : N/A
      Website : http://www.sprk.gov.lv
    • Electronic Communications Office
      Telephone: +371 733 30 34
      Website: http://www.esd.lv

    LITHUANIA


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Communications Regulatory Authority
      Telephone: +370 5 210 56 33
      Website: http://www.rrt.lt

    LUXEMBOURG


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • Tollfree numbers are reachable from fix phones. They are not reachable from mobile phones nor payphones.
    • Tollfree numbers are not reachable from other countries than Luxembourg.

    Local NRA :
    • Institut Luxembourgois des T?l?communications (ILT)
      Telephone: +352 45 88 45 1
      Website: http://www.ilr.etat.lu

    MEXICO


    Legal Restriction(s):
    • DIDs from Mexico can be sold in all countries except in Mexico
    • Local numbers cannot be used for calling card applications

    Service Restriction(s):
    • Reachability issues have been reported when dialing from outside Mexico.

    Local NRA :
    • Comisi?n Federal de Telecomunicaciones (CFT)
      Telephone: +52 5 261 4000
      Website: http://www.cft.gob.mx

    NETHERLANDS


    Legal Restriction(s):
    • Local address (in the city ordered) is required for geographical numbers

    Service Restriction(s):
    • Tollfree numbers are reachable from fix phones only. They are not reachable from mobile phones nor from payphones.
    • Tollfree numbers are not reachable from other countries than the Netherlands.
    • National numbers 085 might be not reachable from outside the Netherlands

    Local NRA :
    • Onafhankelijke Post en Telecommunicatie Autoriteit (OPTA)
      Telephone: +31 70 315 3500
      Website: http://www.opta.nl

    NEW ZEALAND


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • Cannot be used with the Trunk Program.

    Local NRA :
    • Commerce Commission
      Telephone: +64 4 924 3600
      Website: http://www.comcom.govt.nz

    NORWAY


    Legal Restriction(s):
    • Local address required for geographical numbers.

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Norwegian Post and Telecommunications Authority
      Telephone: +47 22 82 46 00
      Website: http://www.npt.no

    PAKISTAN


    Legal Restriction(s):
    • Cannot be used for calling-card applications

    Service Restriction(s):
    • DTMF not supported
    • Cannot be used with the Trunk Program.
    • Due to the telco environment in Pakistan, no SLA will be enforced for Pakistan local numbers.

    Local NRA :
    • Pakistan Telecommunications Authority
      Telephone: +92 51 2878125
      Website: http://www.pta.gov.pk

    POLAND


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Office of Electronic Communications
      Telephone: +48 22 53 49 156
      Website: http://www.urtip.gov.pl/

    ROMANIA


    Legal Restriction(s):
    • Cannot be used for calling-card applications

    Service Restriction(s):
    • 031 Numbers are reachable from all networks (fix and mobile) except from UPC and RDS
    • 021 Numbers are not reachable from Mobile networks
    • 031 numbers might not be reachable from other countries than Romania

    Local NRA :
    • National Regulatory Authority for Communications
      Telephone: +40/021 30.75.400/401/418
      Website:http://www.anrc.ro

    SLOVAKIA


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • Tollfree numbers are reachable from fix and payphones. They are not reachable from mobile phones.
    • Tollfree numbers are not reachable from other countries than Slovakia.

    Local NRA :
    • Ministry of Transport, Posts and Telecommunications
      Telephone: +421 2 5949 4111
      Website: http://www.telecom.gov.sk

    SLOVENIA


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Agencija za posto in elektronske komunikacije Republike Slovenije
      Telephone: +386 1 583 63 00
      Website: http://www.apek.si/

    SPAIN


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • 901 and 902 national numbers are not reachable from Mobiles
    • 902 national numbers are not reachable from other countries than Spain
    • Tollfree numbers (900) are reachable from fix phones only. They are not reachable from mobiles nor from payphones.

    Local NRA :
    • Comisi?n del Mercado de las Telecomunicaciones (CMT)
      Telephone: +34 93 603 61 65
      Website: http://www.cmt.es

    SWEDEN


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • Tollfree numbers are reachable from fix phones only. They are not reachable from mobiles nor from payphones.
    • Tollfree numbers are not reachable from other countries than Sweden

    Local NRA :
    • National Posts & Telecommunications Agency (PTS)
      Telephone: +46 8 678 5500
      Website: http://www.pts.se

    SWITZERLAND


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
      No Restrictions

    Local NRA :
    • Federal Office for Communications (BAKOM-OFCOM)
      Telephone: +41 32 327 55 11
      Website: http://www.admin.ch/bakom

    UNITED KINGDOM


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • Tollfree numbers are reachable from fix phones and mobiles. They are not reachable from payphones.
    • Tollfree numbers are reachable from abroad

    Local NRA :
    • Office of Communications (Ofcom)
      Telephone: +44 20 7981 3000
      Website: http://www.ofcom.org.uk

    UNITED STATES


    Legal Restriction(s):
      No known restrictions

    Service Restriction(s):
    • US tollfree numbers are reachable from the US (mainland and Hawaii) and Canada
    • US tollfree numbers are reachable from fix and mobile. They are not reachable from payphones.

    Local NRA :
    • Federal Communications Commission (FCC)
      Telephone: +1 888 225 5322
      Website: http://www.fcc.gov



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